Privacy Policy

This Privacy Policy explains how DKSERVICES, (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit pulsens.shop (the “Site”) or use our services.
By accessing or using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following categories of personal information:

Identifiers: Name, email address, billing and shipping address, phone number.
Commercial Information: Purchase history, order details.
Internet or Network Activity: IP address, browser type, device information, pages visited, cookies.
Payment Information: Processed securely by our payment providers (we do not store full credit card details).

2. How We Collect Information

We collect personal information in the following ways:

Directly from you when you place an order, create an account, or contact customer service.
Automatically when you browse our Site (via cookies, analytics tools, and log files).
From service providers such as payment processors, shipping companies, and hosting platforms (Shopify).

3. How We Use Your Information

We use personal information for the following purposes:

To process and fulfill orders.
To provide customer support and respond to inquiries.
To send marketing communications (with your consent where required).
To improve our website, services, and user experience.
To comply with legal obligations.

4. Sharing of Information

We do not sell or rent your personal information to third parties.
We may share your information only with:

Service providers (Shopify, payment processors, shipping carriers) to operate our business.
Legal authorities if required by law or to protect our rights.

5. Data Retention

We retain personal information for up to 3 years, unless a longer period is required by law or necessary to resolve disputes and enforce agreements.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies for analytics, website functionality, and marketing purposes.
You can manage or disable cookies through your browser settings, though some features of the Site may not function properly without them.

7. Your Rights Under U.S. Privacy Laws (Including CCPA/CPRA)

If you are a California resident, you have the right to:

Request to know the categories and specific pieces of personal information we collect.
Request deletion of your personal information.
Opt-out of the sale or sharing of your personal information (we do not sell personal data).
Not be discriminated against for exercising your privacy rights.

To make a privacy request, contact us at contact@pulsens.shop. We may verify your identity before processing your request.

8. Security of Your Information

We implement reasonable technical, administrative, and physical measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.

9. Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

10. International Users

By using our Site, you acknowledge that your personal information may be transferred and processed outside your country, including in the United States, where privacy laws may differ.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the “Last Updated” date revised accordingly. Continued use of our Site constitutes acceptance of any changes.

12. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, you can contact us at:

DKSERVICES
Email: contact@pulsens.shop
Website: https://pulsens.shop